PRIVACY NOTICE
1. This Privacy Notice (and
as amended from time to time) (“Privacy Notice”) as posted on our website www.masttro.com
in connection with the access and use of the Masttro Platform (the “Platform”),
which is owned by Masttro Holdings AG (“Masttro”, “we”, “us”, or “our”). This Privacy
Notice addresses our practices regarding information collected from Users of the
Platform (sometimes referred to as “User”, “you” or “your”), but does not
address information collected by other means or by our other websites. By using or accessing our Platform, you acknowledge that you accept the
practices and policies described in this Privacy Notice. If you do not agree
with our policies and practices, your choice is not to use our Platform.
If you have any
questions concerning this Privacy Notice, please email us at privacy@Masttro.com.
2. Information of Platform
Users. You have obtained rights to
the Platform through a written and signed agreement with any of Masttro licensees
or, alternatively, through a written and signed agreement with a third party
client of any of Masttro licensees not related to or affiliated with Masttro
(“Masttro’s Third Party Client”).
(a) In the event that you have been granted access to the Platform
through a written and executed agreement with any of Masttro licensees, any
personal information that you submit via the Platform and that, alone or in
combination with other information, can identify you as a specific individual
(“Personal Information”), is collected,
stored and/or processed by means of a third party data center provided and hosted
by Penta SA (www.penta.ch). Personal Information you submit for entry into the
Platform is encrypted by the software prior to being uploaded, using encryption
technology among the highest in the industry, and Masttro does not have the
decryption key and cannot decrypt or read such Personal Information. The
Platform is operated from Penta SA, a third party data center located in
Switzerland. Penta’s server is in a location separate from Masttro and the
Platform. Penta is obligated to us to ensure the security and
protection of the personal information that they control and process, and to
provide a compliant and consistent approach to data protection. Penta
represents to us that it always has had robust and effective data protection in
place which complies with existing law and abides by the data protection
principles including the EU General
Data Protection Regulation (“GDPR”) with respect to any encrypted or decrypted personal
information that it receives. Masttro does not
retain or collect, and does not have access to, any of unencrypted Personal Information you
submit via the Platform as relating to your estate including assets and/or
other financial information. The only unencrypted Personal Information that
Masttro collects or retains or has access to is (i) information relating to
billing and customer relations, including your name, address and information
contained in your account profile, and (ii) the date, time and number of your logins
to the Platform collected via your User
ID. Masttro does not collect or
retain any other Personal Information that could otherwise be collected through
automatic data collection technologies, such as cookies, tracking, or other
means. As to such unencrypted Personal Information Masttro collects or retains or has access to, Masttro
is compliant with GDPR. In particular,
as to such unencrypted Personal Information, Masttro uses such information only
to provide you with the services for which you and we have contracted, for
internal administration purposes, and for improving its services. Masttro will
not disclose such information to any third party other than its service
providers who provide Masttro with services related to Masttro’s services, and
such service providers will have obligations of confidentiality. Masttro will
not disclose, rent, sell, or transfer such information, other than as part of a
potential sale of Masttro’s business, provided that Masttro may disclose such
information where required to do so by law or government agency request. Masttro
will delete such information if and when you terminate your agreement with
Masttro, when Masttro has no further purpose (as described above in this
paragraph) for retaining such information, but may retain such information as
required by law.
(b) In the event that you instead have been
granted access to the Platform through a written and signed agreement with
Masttro’s Third Party Client, Masttro does not collect or retain, and does not
have access to, any Personal Information that you submit via the Platform as
relating to your estate, assets and/or other financial information. Personal Information is collected, stored
and/or processed by Masttro’s Third Party Client by means of a third party data
center provided and hosted by Penta, and Penta’s data center is in a location
separate from Masttro and the Platform. Masttro’s Third Party Client and Penta are committed to ensuring the security and
protection of the personal information that they control and process, and to
provide a compliant and consistent approach to data protection. principles including the EU General Data Protection Regulation
(“GDPR”) with respect to any encrypted or decrypted Personal Information that
they receive. The only Personal Information that Masttro collects or retains or has
access to are the date, time and number of your logins to the Platform
collected via your User ID. As to such
Personal Information Masttro collects or
retains or has access to, Masttro is compliant with GDPR, as
described above. Masttro also does not collect
or retain any other Personal Information that could otherwise be collected
through automatic data collection technologies, such as cookies, tracking, or
other means.
(c) You consent to our using
your email address to send you service-related notices, including any notices
required by law, in lieu of communication by postal mail.
(d) You have the right to
gain access to, correct, update, restrict, delete, be forgotten, suspend or
object to processing of, or request data portability of such unencrypted
Personal Information collected about you, subject to some exceptions and
conditions. You have the right to receive a copy of and transfer such to
another data controller. You have the right to object to certain types of
processing of such information. You can opt-out of certain uses of such
information. To exercise any of these rights, please contact us. We may process
your information by personnel operating outside the European Economic Area who
work for us or for one of our service providers. You agree that we may use
sub-processors (as that term is defined in the GDPR), provided that we remain
responsible for their acts and omissions and that they are under appropriate
obligations under the GDPR. You may opt out of certain communications from us
by contacting us. Opting out may prevent you from receiving email messages regarding
updates, improvements, special features, announcements, or the like. You may
not opt out of service-related emails.
3. Security Measures.
Masttro’s Third Party Client and the third party data center provider employ
technical, physical, and administrative security controls designed to secure Personal
Information from accidental loss and from unauthorized access, use, alteration
and disclosure. Nevertheless, because this information is transmitted over a
public network, there can be no guarantee that your Personal Information, even
if encrypted prior to transmission, will always remain secure. If you believe
that an unauthorized person has accessed your Personal Information, please
contact us immediately.
4. Global Transfers.
By visiting or using the Platform, you consent to the transfer of the Personal
Information the third party provider collects through the Platform to other
countries, which may not have the same data protection laws as the country in
which you reside.
5. Changes to the Privacy Notice. We reserve the right at
any time to update this Privacy Notice. A link to our current Privacy Notice will
always be on the login page of the Platform website and the updated Privacy
Notice will be effective upon posting. You are responsible for periodically
checking this link for updates. Your use of the Platform following any update means
that you agree to follow and be bound by the Privacy Notice as updated. It is
the obligation of users visiting the Platform before the change to learn of
changes to the Privacy Notice since their last visit.
Dated: August 2018
Copyright © 2018 Masttro Holding
AG; All rights reserved.
DMS TJD 12991647v3