Technology liberates the burden of time and attention
Since 2008, Genrich has operated as a Managed Services Organization providing comprehensive wealth-keeping services to ultra-wealthy individuals. For the past 12 years, Genrich has supported clients in back-office operations, financial administration, due diligence and professional team coordination. Genrich works in conjunction with the principal’s executives, investment personnel and wealth managers to provide families with reporting services and operational oversight for the entire family enterprise.
The Masttro Impact
Genrich’s approach to wealth-keeping is rooted in a discipline of institutionalizing private wealth. Through Masttro, Genrich has been able to institutionalize manual processes that are conventionally fragmented such as daily data aggregation and performance reporting.
The management of complex multi-generational wealth has been greatly simplified, giving clients full transparency on their estates.
As a result, Genrich has enhanced the long-term continuity of informed decision making, transparency and control that UHNW clients demand.
Background
- Looking for sophisticated wealth management technology to track and ensure continuity of activities between family members and professionals
- Required technology to track, organize and synthesize large amounts of complex data and documents
- Looking to deliver a differentiated client experience through a scalable reporting platform
Results
- Successfully capturing and reporting of complex direct investments and PE funds
- Achieving a material increase in automation and the institutionalization of family office services
- Increased client engagement with the firm through the Masttro mobile apps
- Automatization of time-consuming manual processes
How to satisfy an increasingly demanding UHNW client base
As a result from the increasing globalization and sophistication of clients, Santander has made significant efforts and investments in technology to continue to differentiate their high-end wealth management division. Consistent innovation is key to remaining at the forefront of the wealth management industry as the space becomes ever more competitive.
The Masttro Impact
With Masttro’s intuitive & custom branded wealth technology platform, Santander has been able to automatically aggregate all global financial accounts and non-financial assets for their clients on a daily basis without human intervention, giving them the ability to retain and build better client relationships no matter where the accounts reside.
Masttro’s automatic consolidated reporting has eliminated human error completely and saved Santander hundreds of man hours. As a result, bankers have the necessary tools to provide world class advice on a client's complete portfolio at their fingertips, wherever they are.
Background
- Seeking a wealth technology solution to consolidate all bank jurisdictions and provide innovative service to clients
- Looking for advanced, visual and intuitive client facing technology for improved reporting and communication
- Looking to advise clients on complete portfolio
Results
- Mobile bankers with information readily available through Masttro’s mobile apps
- Consolidated reporting is done automatically for any time period necessary
- Clients access reports and presentations through an intuitive and secure client portal, eliminating the unsecure use of email
- Increased client engagement and communication, resulting in more satisfied clients
Finding the right Family Office technology
PwC’s is changing the family office service industry. By leveraging their industry expertise with Masttro's technology, they have established a brand new Family Office practice in the United States and Canada. PwC will deliver an innovative hands on family office service that leverages the best wealth technology in the market.
The Masttro Impact
With Masttro, PwC can automatically aggregate any custodian around the world that their clients work with without the infrastructure and resource constraints needed to support a UHNW family office operation.
Automatic and efficient consolidated reporting on financial, non-financial and alternative assets has saved hundreds of manhours and removed human error completely. The removal of manual data aggregation has allowed PwC to focus all resources in providing the best advice and service to their clients.
Masttro’s wealth technology provides clients with a complete visibility of their net worth along with a family ecosystem that allows for safe and private sharing of documents and data.
Background
- Deliver an integrated family office solution that will differentiate PwC from competitors
- Ability to scale the family office service to thousands of clients efficiently
- Manual data aggregation and lack of consolidation
Results
- No human error and drastically improved accuracy of data through automated direct data feeds with all custodians
- Consolidated reporting, performance, reconciliation and portfolio monitoring
- Seamless setup and monitoring of a client’s legal structure
- Automatic accounting capabilities and general ledger integrations
Technology liberates the burden of time and attention
Increasingly complex and demanding client base have required Quattro to establish an RIA in the US. Meeting local regulations for both the Mexican investment advisor and the US RIA without significant investment is no easy feat. With Masttro, they have been able to seamlessly segregate the work ecosystem between the two operations, automatically meet local regulations, and automate the day-to-day admin needs of client reporting.
The Masttro Impact
Masttro replaces extensive stack of software needed for Quattro to meet operational needs. From software that required them to manually input all positions from European, Mexican and US accounts to local software to take care of compliance and investment management.
With Masttro’s client portal, they have a secure and custom branded communication channel where standardized reports, presentations and any communication are shared with clients.
To this day, thanks to Masttro's technology they are on the way to adding their first full Family Office client, which will be the beginning to their new Multi Family Office offering.
Background
- Retain clients wanting to be domiciled outside of Mexico due to country risk
- Ability to scale the business to consolidate and report on global accounts without infrastructure constraints
- Manual data aggregation and lack of standardized reporting
- Unable to operate and meet regulations in multiple countries efficiently
Results
- Automated account aggregation for any custodian in the US, Europe, Mexico and globally
- Local regulations automatically met through automated compliance
- Ability to expand to a Multi Family Office offering by managing non-financial assets and alternatives intuitively
- Hassle free operation of both businesses through technology
Disruptive wealth technology for an innovative Multi-Family Office
Adopting the right technology provider makes a great difference to Multi-Family Office operations. Automatization, institutionalization, transparency, data security, asset control and a customized service to clients are key to stand out in a competitive industry. With Masttro, Wealthness has a technology partner that supports the consolidation & administration of financial and non-financial holdings as well as a tool for monitoring and reporting globally diversified and complex assets.
The Masttro Impact
The Masttro platform has institutionalized the firm in a one-stop-shop solution. Slow and inaccurate manual processes such as financial consolidation of bank positions and performance reporting are now automized.
Decision making is faster with reliable updated daily information; management, planning and control of complex ownership structures are greatly simplified. Wealthness clients have a much stronger awareness of their global consolidated wealth, resulting in a better client experience.
Masttro has been key to business efficiency improvement, higher data reliability and top-notch data security.
Background
- Search for true automatic consolidation of local and global banks to meet UHNW Clients needs
- Lack of thorough cybersecurity in other vendors
- Longstanding trainings and never-ending implementation processes
Results
- Masttro’s global platform allowed quick integration of all custodian banks
- Clients have a complete tool to organize and manage all non-financial assets and to achieve a consolidated wealth report
- Highest infrastructure and encryption standards are met with Masttro
- A user-friendly interface and structured implementation process saved considerable onboarding time